Capstone’s Telehealth services offers access to a high quality healthcare providing a multitude of convenient benefits not offered through traditional office visits such as:

  • Speak to a physician from anywhere that has an internet connection including the comfort of your own home
  • Access to licensed, board certified physician in under 30 minutes
  • Available in both English and Spanish
  • Available 24/7/365
  • No Copays / No Deductibles / No Co-Insurance / No Doctors Fees
  • Cost Savings – Telemedicine can costs up to 80% less than a traditional office visit

ABC World News Telemedicine story reported by Diane Sawyer. It’s called: Cutting Your Doctor Bills in Half Without Going to the Doctor’s Office. Note: Capstone’s Telehealth program offers far more value yet costs considerably less.

Common Reasons People Contact Telemedicine Doctors

Our Telehealth physicians provide informational consultations where you can get answers to your basic health questions, and for diagnostic medical consultations. According to the Wellness Councils of America (WELCOA), as many as 70% of all visits to doctors offices and emergency rooms can be resolved by a Telemedicine consultation. Common reasons people contact tele-physicians include:

Acid Reflux
Ear Infections
Pink Eye
Sinus Conditions
Sore Throat
Stomach Virus
High Blood Pressure
Urinary Tract Infections
Diabetes-related issues

How the Capstone Healthcare Services Telemedicine Program Works

The process is to access a physician is very and straight forward:

Step 1:  Contact Us. Simply log into your personalized Telehealth account using your assigned ID number, or call us to request a phone or online video consultation with one of our highly experienced Telemedicine doctors.

Step 2:  Discuss Your Situation with a Care Coordinator.  These experienced, compassionate professionals will obtain a short medical history, ask questions, listen to your health concerns, and ensure you are assigned to the most appropriate tele-physician.

Step 3: Consult with a Telemedicine Doctor. After the Care Coordinator evaluates your unique situation, you will be contacted on average within 30 minutes by a U.S. based, state licensed, board-certified doctor or pediatrician.  The Telemedicine doctor will review the medical history information you have provided, listen to your concerns, and ask health-related questions. It’s just like an in-person doctor visit except it’s faster, more convenient, and costs much less!

Step 4: Resolve Your Health Concern. After speaking with you and discuss your health concerns, the Telemedicine physician will recommend the appropriate treatment to address your medical issue. In situations where a prescription is necessary, subject to the rules of your state, a prescription can be sent to the local pharmacy of your choice.

Special Instructions: This Telemedicine program not guarantee that a prescription will be written. Our tele-physicians do not prescribe DEA controlled substances, lifestyle drugs, and certain other drugs which may be harmful because of their potential for abuse. Additionally, the Telemedicine physicians reserve the right to deny care for potential misuse of services. Video consultations are not available in Arkansas and Texas. Only video consultations are available in Idaho.